Office Assistant - WellSpan Rehabilitation - Quentin Circle

Lebanon, PA | Clerical and Administrative | Tracking Code: 57472

Position Summary:

Monday through Thursday 9:30am - 6pm

Friday 8am - 4:30pm 


General Summary:

Under general supervision, performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols.  Provides support for department head and department staff as needed.

Duties and Responsibilities:

   1   Answers telephones, routes callers, takes messages and provides routine information to callers.

   2   Greets and registers patients in accordance with established policies and procedures.

   3   Schedules patient appointments within established parameters.

   4   Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.

   5   Bills insurance carriers for appropriate payments.

   6   Contacts carriers to follow up on balances due.

   7   Maintains up-to-date patient accounts.

   8   Prepares and maintains records of patient charges.

   9   Creates medical records for new patients.

10   Establishes and maintains files and records on an ongoing basis.

11   Schedules meetings, training and other requirements for staff.

12   Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

13   Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

The following are common expectations:

14   Maintains established policies and procedures, objectives, quality assessment and safety standards.

15   Maintains professional growth and development.

16   Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

The following are nonessential job accountabilities for ADA purposes:

17   Opens and routes incoming mail; distributes correspondence and other material to staff.

18   Orders office supplies as necessary.

19   Participates in administrative staff meetings and attends other meetings as assigned.

       Performs other related duties as identified.

Required Skills

HS Diploma or G.E.D.

CPR certification

Medical Terminology

Microsoft office (Word, Excel, Power Point)

Required Experience

At least 1 year preferred in a Medical Administrative environment (check-in/out, scheduling, insurance authorization)

Demonstrated solid and stable work history

Bilingual (Spanish) preferred

Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,500 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 19,000 employees, and 170 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers' market and dining establishments for all tastes.

Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in southcentral Pennsylvania, Lebanon is within an easy driving distance to Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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