Office Assistant - Radiation Oncology - Apple Hill Medical Center PT (Day)

York, PA | Clerical and Administrative | Tracking Code: 52104

Join us at an upcoming event:

General Summary:
Under general supervision, performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Duties and Responsibilities:
1 Answers telephones, routes callers, takes messages and provides routine information to callers.
2 Greets and registers patients in accordance with established policies and procedures.
3 Schedules patient appointments within established parameters.
4 Performs a variety of billing functions including recording patient information, preparing and submitting patient charge
vouchers and processing insurance information.
5 Bills insurance carriers for appropriate payments.
6 Contacts carriers to follow up on balances due.
7 Maintains up-to-date patient accounts.
8 Prepares and maintains records of patient charges.
9 Creates medical records for new patients.
10 Establishes and maintains files and records on an ongoing basis.
11 Schedules meetings, training and other requirements for staff.
12 Enters and/or retrieves data from established computer files using knowledge of various computer software
13 Compiles data for and prepares regularly scheduled or special reports, analyses and statements.
The following are common expectations:
14 Maintains established policies and procedures, objectives, quality assessment and safety standards.
15 Maintains professional growth and development.
16 Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through
improvement and innovation.

Department Description:

WellSpan Radiation Oncology meets the multidisciplinary needs of patients in a coordinated fashion with colleagues in medical and surgical oncology, as well as clinicians and staff in support services.

Required Skills

Interpersonal skills necessary

Front facing position, fast paced; ability to multi-task

Experience with high volume calls and screening patients

Excellent customer service skills; team player 

Medical Terminology is a plus

this position requires on-call rotations

Required Experience

High School or G.E.D.

Minimum Experience 6 - 12 months

Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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