Milieu Management Specialist - York - Days/Eves

York, PA | Behavioral Health | Tracking Code: 73776

NEW! $15 Minimum Wage Starts July 4

WellSpan Health is committed to ensuring all our team members and their families are well supported for the valued contributions every individual makes to our patients and mission. Starting July 4, we will increase our minimum pay rate to $15 per hour—including for new hires!

General Summary:

Under the general supervision of the Nurse Manager, provides a safe, secure and therapeutic environment for, and responds to the needs of patients, employees, visitors and other customers of the Adult Inpatient Psychiatric Unit.

Duties and Responsibilities:

   1   Responds to emergency situations such as accidents, injuries, violent behavior or outbursts and safety hazards. Provides assistance, summons proper authorities and polices area to maintain order, safety and to protect patients, employees and visitors.

   2   Participants in restraint of psychiatric patients under the supervision of a Registered Nurse (RN) or physician.  Responds to inquiries for advice or assistance from employees, students, visitors and other customers.

   3   Manages behavioral crises including 1:1 observation, redirection, physical restraint and team crisis interventions.

   4   Monitors conduct of patients and visitors on the unit; Reports problems to the RN in charge.

   5   Participates in room and safety checks on every shift under the supervision of an RN.

   6   Assists with milieu management.

   7   Awareness of behavioral management plans for acute patients in cooperation with treatment team recommendations.

   8   Provides one-on-one intervention with patients who have a high risk for violence.

   9   Reports safety and/or fire hazards or security violations.

10   Coordinates with outside law enforcement agencies and the legal system as necessary.

11   May assist in securing patient valuables or lost and found articles.  Assists in maintaining logs of items received.

12   Employs all necessary equipment to include Personal Protective Equipment (PPE) during situations that are deemed unsafe and during interactions with precaution patients.




 Minimum EducationHigh School or G.E.D.

 Minimum Experience1 - 3 months

 Pref Field Of ExpertiseBehavioral, criminal justice, mental health, social sciences

 Req Cert/RegistrationBLS Certification

 Req Course(s)/Training: Milieu management/de-escalation training

 Skills:  Strong interpersonal and communications skills; Excellent human relations and oral/written communication skills


Michelle Dermes
Michelle Dermes
Sr. Talent Acquisition Consultant
NEW! $15 Minimum Wage Starts July 4
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)