Medical Assistant (Retail Option)- WellSpan Urgent Orthopedics- Hanover

Hanover, PA | Physician Practices | Tracking Code: 53367

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General Summary:
Under the general supervision of the Clinical Nursing Coordinator and/or the Practice Manager or Provider, provides safe, therapeutic and efficient care and services to patients. Assists in the care of patients, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider.

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Duties and Responsibilities:
1 Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, weight, respirations, pulse and BMI.
2 Assists providers with examinations, procedures and other processes related to direct patient care.
3 Collects specimens as directed by provider. Uses appropriate equipment and protocols for collecting, handling, testing, and preparing for transportation to lab including proper identification, storage procedures and techniques.
4 Ensures all patient care areas are adequately stocked with unexpired supplies and medications.
5 Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Universal Precautions. Sterilizes instruments, equipment and supplies as required. Handles and stores instruments, equipment and supplies appropriately.
6 Arranges for patients ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments.
7 Maintains patient records to ensure an accurate record of the patients medical treatment.
8 Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider and as certified competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.
9 Documents and processes prescription requests and refills per provider order.
10 Performs basic office procedures, examinations and/or tests ordered by provider and as certified competent (i.e. EKGs, ear lavage, vision tests etc.).
11 Provides health care information materials and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).
12 Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results. Relays information to patient from the provider regarding results and follow-up instructions.
13 Obtains basic health information from patient/family members to review with providers or clinical resource person at the time of the visit or over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice.
14 Gives basic care information to patients/family members per provider guidelines and instructions.

Required Skills
  • Strong communication skills
  • Models team work
  • Excellent customer service
  • Ability to multi-task
  • Self motivated with the capability to work independently
  • Highly dependable
  • BCLS certification preferred but not required
  • Strong computer skills
Required Experience
  • Graduate of a Medical Assistant program with a 4-6 week clinically focused externship/internship in a physician office setting
  • National certification as a medical assistant preferred

Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

The borough of Hanover was settled in the mid-1700's as part of York County and is known for its fertile land and productive farming community. It is geographical located 19 miles southwest of York, Pennsylvania and 54 miles northwest of Baltimore, Maryland.

Because of its proximity to Maryland, South Hanover is a popular hometown for commuters and their families. The appeal is the affordable housing prices, reasonable Pennsylvania cost-of-living and pleasant community lifestyle. With convenient routes leading north, south, east and west, one can chart and easy route to major East Coast cities.

Hanover is a hotbed of activity for business growth and development. Visitors come to enjoy performing arts, outdoor recreation, museums, festivals, farm fresh flavors and microbreweries. Several major food and snack brands make Hanover their national headquarters. (Patient population: 15,500)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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