Medical Assistant Lead - Neurosurgery York

York, PA | Nursing | Nursing Support | FTE: 1 | Regular | Tracking Code: 107646

Monday, February 26, 2024
In Person
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WellSpan In-Person Nurse Hiring Event

WellSpan York Hospital

12:30 p.m. – 3:30 p.m.

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FEB262024
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WellSpan In-Person Nurse Hiring Event

WellSpan York Hospital

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Tuesday, February 27, 2024
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WellSpan In-Person Nurse Hiring Event

WellSpan Ephrata Community Hospital

11:00 a.m. – 3:00 p.m.

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FEB272024
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WellSpan In-Person Nurse Hiring Event

WellSpan Ephrata Community Hospital

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Tuesday, February 27, 2024
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WellSpan In-Person Nurse Hiring Event

WellSpan Surgery & Rehabilitation Hospital

11:30 a.m. – 3:00 p.m.

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FEB272024
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WellSpan In-Person Nurse Hiring Event

WellSpan Surgery & Rehabilitation Hospital

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Tuesday, February 27, 2024
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WellSpan In-Person Nurse Hiring Event

WellSpan Waynesboro Hospital

1:00 p.m. – 4:00 p.m.

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FEB272024
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WellSpan In-Person Nurse Hiring Event

WellSpan Waynesboro Hospital

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Wednesday, February 28, 2024
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WellSpan In-Person Nurse Hiring Event

WellSpan Philhaven

10:00 a.m. – 2:00 p.m.

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FEB282024
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WellSpan In-Person Nurse Hiring Event

WellSpan Philhaven

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Wednesday, February 28, 2024
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WellSpan In-Person Nurse Hiring Event

WellSpan Gettysburg Hospital

10:00 a.m. – 3:00 p.m.

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FEB282024
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WellSpan In-Person Nurse Hiring Event

WellSpan Gettysburg Hospital

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Thursday, February 29, 2024
In Person
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WellSpan In-Person Nurse Hiring Event

WellSpan Chambersburg Hospital

11:00 a.m. – 3:00 p.m.

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FEB292024
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WellSpan In-Person Nurse Hiring Event

WellSpan Chambersburg Hospital

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Thursday, February 29, 2024
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WellSpan In-Person Nurse Hiring Event

WellSpan Good Samaritan Hospital

11:00 a.m. – 3:30 p.m.

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FEB292024
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WellSpan In-Person Nurse Hiring Event

WellSpan Good Samaritan Hospital

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Tuesday, March 5, 2024
Virtual
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Registered & Graduate Nurse Virtual Hiring Event

Multiple Locations

11:00 a.m. – 2:00 p.m.

Learn more about Registered Nurse and Graduate Nurse opportunities at WellSpan Health.

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MAR52024
Virtual
Registered & Graduate Nurse Virtual Hiring Event

Multiple Locations

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General Summary

Provides clinical oversight and guidance for the clinical work and work flows for assigned personnel. May be involved in the annual performance review process, problem solving, and the quality improvement activities for the office. Provides safe, therapeutic and efficient care and services to patients. Assists in the care of patients, performs treatments, administers medications and instructs patients and their families in appropriate care, as directed by physician(s). This classification functions under the Clinical Nursing Coordinator when the Clinical Nursing Coordinator has multiple practices and has 15 or more direct report clinical FTE's. These responsibilities, duties and oversight of staff may vary depending upon the practice/specialty to which assigned.

Duties and Responsibilities

Essential Functions:

  • Performs the duties of a Medical Assistant.
  • Ensures the required documentation of quality control inspections are completed, which may include documentation of temperature readings, expiration date assessment and the maintenance of emergency supplies and equipment.
  • Assists in the referral process by answering questions from other staff regarding referrals.
  • Performs clinical supply ordering/receiving.
  • Acts as a clinical resource for staff and patients. Provides a high level of customer service for both internal as well as external customers.
  • Ensures that clinical staff are competency trained on Point of Care testing and monitoring of equipment.
  • Monitors Point of Care quality controls to ensure they are performed per policy and procedure.
  • Monitors effectiveness of clinical work flows for the office. Reports any observed bottlenecks, as needed.
  • Monitors monthly clinical check lists to ensure that delegated quality checks are being performed and, when found to be out of normal range, are handled in a timely and effective manner.
  • Provides the Clinical Nursing Coordinator and/or the Practice Manager with timely communication regarding all clinical concerns and issues for the office.
  • Provides staff training for clinical updates/changes that may be communicated through the Clinical Nursing Coordinator monthly meetings and/or from upper management.
  • Ensures timely follow-up is provided for all Coumadin patients. Includes oversight of Coagulation Tracker (for primary care offices that utilize the Coagulation Tracker).
  • For Practices enrolled in the VFC (Vaccines for Children) Program:
  • * Is responsible for duties which may include: Point person for VFC surveys and ordering vaccines from VFC. Includes preparing and providing vaccine reports to the state.
  • * Monitors refrigerator temperatures (for both vaccines & specimen refrigerators.)
  • * Regularly monitors the completion of refrigerator logs, to assure that readings are completed twice a day by delegated clinician, and that temperatures are within appropriate ranges.
  • * Responsible for reporting to the Clinical Nursing Coordinator, Office/Practice Manager or designee when temperatures readings are out of range.

Common Expectations:

  • Demonstrates a commitment to patients, visitors and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
  • Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
  • Maintains professional growth and development.
  • Provides oversight of clinical staff, and holds staff accountable for timely completion of job responsibilities and communicates to the Clinical Nurse Coordinator/Office Manager/Practice Manager.
  • Functions as reference source and oversees the flow of the clinical area by providing guidance to clinical staff.
  • Assists office staff with entering safety events and patient complaints into the SRS system. Assists the Clinical Nursing Coordinator/Office/Practice Manager with reporting on and closing events, as needed/requested.
  • Assists Clinical Nursing Coordinator/Office/Practice Manager with personnel/HR/staffing issues and questions as requested. May assist with performing annual staff performance evaluations.
  • May assist with time keeping in Kronos for clinical staff, if assigned by Office/Practice Manager.
  • Precepts and orients new clinical employees. Functions as the onsite resource for clinical externs.
  • Assists with clinical staff schedules, clinical floater requests, and paid time off requests. Responsible for adjusting clinical staff schedules to cover -call offs- as required or requested by the Clinical Nurse Coordinator/Office Manager/Practice Manager.
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
  • Attends meetings/committees/work groups as designated.

Required for All Jobs:

  • Performs other related duties as identified.
  • WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
  • WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

  • Standing - Frequently
  • Walking - Frequently
  • Sitting - Occasionally
  • Carrying/Lifting - Occasionally (50lbs)
  • Pushing/Pulling - Occasionally (50lbs)
  • Kneeling/Crouching - Occasionally
  • Reaching - Occasionally
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Occasionally
  • Eye/Hand/Foot Coordination - Occasionally

Working Environment:

  • Occupational Hazards - Occasionally
  • Bloodborne Pathogen - Exposure

Qualifications

Minimum Education:

  • Associates Degree Required or
  • Diploma Program Medical Assisting Required

Work Experience:

  • 1 year Required

Licenses:

  • Certified Medical Assistant Upon Hire Preferred and
  • Basic Life Support Upon Hire Required

Courses and Training:

  • Certificate of completion from an accredited Medical Assistant program (Diploma) Or National Medical Assistant Certification Upon Hire Required and
  • Completes all required education programs and competency testing needed to perform at an advanced level Upon Hire Required and
  • Medical terminology Upon Hire Required and
  • Completion of the WMG Preceptor Class Upon Hire Required

Knowledge, Skills, and Abilities:

  • Excellent interpersonal/communications and customer service skills
  • Models team work
  • Self-motivated and able to work independently
Pam Runkle
Pam Runkle
Sr. Talent Acquisition Consultant

WellSpan invests in you!

Join WellSpan, where we invest in our team members:

  • $17 minimum wage starting July 2, 2023
  • Enhanced weekend differential for most hourly employees
  • More than $245M invested in merit increases, rewards and educational support in the past two years
  • Competitive salaries, benefits, paid time off and a commitment to diversity

Join us and make a difference.

Best of the Best Awards

Employment Benefits

  • Sign-on incentives for new employees
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts
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Welcome. Respect. Value.

Diversity, Equity & Inclusion at WellSpan

WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

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