Medical Assistant - WellSpan Pediatric Medicine - S Queen Street/Dover

York, PA | Physician Practices | Tracking Code: 61213B

Position Summary:

 

General Summary:
Under the general supervision of the Senior Clinic Director and TMS Coordinator, provides safe, therapeutic and efficient transcranial magnetic stimulator (TMS) care and services to patients. Assists in direct patient care, performs treatments, and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, by aiding in the development of office workflows that support patient centered care.


Duties and Responsibilities:
The following are essential job accountabilities:
Explain and administer treatments to patients while maintaining a high degree of accuracy.
Administer TMS treatments according to specific physician protocols. Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
Administer psychiatric rating scales and counsel patients on completion of scales.
Record session notes using electronic health record and Neurostar TMS software system.
Monitors patients for medical symptoms and/or side effects for a defined duration following administration of the TMS treatment.
Provides medical intervention to TMS patients in an emergency.
Works collaboratively with the TMS Coordinator to support administrative functions of the TMS program, including but not limited to managing referrals, scheduling appointments, inbound and outbound telephone calls, scheduling patients and processing medical records.
Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up to date biomedical assessment checks. Properly handles, stores, and cleans instruments, equipment, and supplies per manufacturer guidelines.
Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).
Completes pre-visit planning and visit prep according to established guidelines. Obtains comprehensive health information from patient/family members at the time of the visit. This may include review of systems and history of present illness and/or past medical and social history. Obtains an accurate medication review updating the EHR.
Efficiently manages daily patient flow to manage fluctuating patient volumes and demands. Prioritizes daily patient care tasks and activities that are delegated by the care team.
Takes ownership in an office function/process improvement.
Maintains strict confidentiality of patients health information. Completes annual WSH Corporate Compliance, and other mandatory education.

 

 

Required Skills

 

  • Strong communication skills
  • Models team work
  • Excellent customer service
  • Ability to multi-task
  • Self motivated with the capability to work independently
  • Highly dependable
  • BCLS certification preferred but not required
  • Strong computer skills

 

Required Experience

 

  • Graduate of a Medical Assistant program with a 4-6 week clinically focused externship/internship in a physician office setting
  • National certification as a medical assistant preferred

 

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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Know, Respect, Include

WellSpan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected and valued, while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)