Manager - Environmental Services - Ephrata

Ephrata, PA | Professional | Tracking Code: 71632

Job Description

Directs the activities of the Environmental Services and Laundry Department's for the purpose of maintaining a clean, safe, and attractive environment for patients, staff, and visitors.


Duties and Responsibilities

  1. Schedules and supervises the employees of the Environmental Services Department to ensure that all areas of the Hospital are kept in a safe and sanitary condition, as identified in the departmental procedure manual.
  2. Works with the Laundry Supervisor to ensure an efficient operation of the Laundry Department.
  3. Performs periodic inspections on employees for the purpose of assessing the quality and quantity of work performed by the employees. Counsels and trains employees when conditions do not meet acceptable standards to improve work performance. Completes performance appraisals, hiring, promoting, and disciplinary actions.
  4. Makes changes to work assignments, as required, and assists employees with scheduled work.
  5. Reviews assignments and cleaning methods used and determines necessary changes to assure the desired results.
  6. Instructs and assists new employees in proper cleaning techniques and procedures. Identifies development needs of employees, and trains them in housekeeping techniques as defined in the departmental manual.
  7. Assures all Housekeeping Aides are provided with necessary cleaning supplies. Stocks shelves, maintains a monthly inventory, and orders supplies.
  8. Provides information to and attends Patient Flow, Customer Experience, Infection Control, and Sharps Committee meetings.
  9. Gathers information to be included with the quarterly report to the Quality Improvement Committee.
  10. Works with Guest Relations Manager to receive, document, and track "Lost and Found" items for the patients, visitors, and staff. Answers questions and makes inquires for the purpose of determining ownership of items.
  11. Computes and completes employees’ timecards on a bi-weekly basis.
  12. Enforces all Hospital policies and procedures as assigned by the Administration and/or by the Assistant Vice President for Support Services.
  13. Demonstrates Guest Relation principles by listening, observing, and identifying the needs of others and responding to the concerns of others. Assists visitors, patients, and employees when needed. Promotes Hospital functions and activities.
  14. Advises Assistant Vice President for Support Services of any emergency or unusual occurrences.
  15. Performs the duties of a Housekeeping Aide to meet emergency situations.


  • Minimum Experience:
    • Must have minimum of six (6) years experience in institutional housekeeping. Supervisory experience desirable.
  • Minimum Education:
    • High School or G.E.D.
  • Physical Demands:
    • Moderate physical effort (lift/carry 11 to 25 lbs)
    • Prolonged, extensive, or considerable standing/walking
    • Lifts supplies/equipment
    • Considerable reaching, stooping, bending, kneeling, crouching
Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)