Manager-Medical Staff Services - Central

York, PA | Professional | Tracking Code: 68094

General Summary:

Under the general supervision of the Director, Accreditation and Licensure with a strong matrixed relationship to the Vice Presidents for Medical Affairs in the region, provides direct oversight of the functions and activities of the medical staff offices in the region to ensure successful operation of its processes and management of its staff.  Performs a wide variety of administrative and leadership functions including, but not limited to: overseeing an effective and efficient medical staff credentialing and privileging process in coordination with the WSH CVO and physician and APC practices, helps successfully onboard medical staff, supports the administrative needs of medical staff officers and medical staff committees as requested, facilitates information flow, through medical staff and clinical management.


Duties and Responsibilities:


  1. Provides oversight, support, and expertise in credentialing, bylaws, rules and regulations related to the medical staff in the region.
  2. Establishes and maintains professional relationships with new and current medical staff members and is the resource for all medical staff, medical staff officers, committee chairs, and Medical Staff Department Chairs in the region.
  3. Collaborates with the System and entity credentialing offices to ensure best practices, standardization, efficiencies, and the utilization of technology to support these activities.
  4. Manages expenses and other needs for the Medical Staff Services department in the region as assigned.  Supervises and completes performance evaluations for all Medical Staff Services staff in the region.
  5. In collaboration with the VPMAs and Chairs and members of the Credentials Committee(s) in the region, is accountable to support the work and mission of the Committee and ensure the accurate documentation of its activities.
  6. Works closely with Medical Staff Chairs in the region on matters related to credentialing and privileging.
  7. Works in collaboration with WSH Accreditation and Licensure, Peer Review, and Quality leadership as requested.
  8. Ensures that hospitals in the region remain in compliance with all accreditation and licensure requirements and best practices as they relates to Medical Staff requirements and credentialing activities in the region.   
  9. Ensures a service culture of excellence is maintained with all internal and external customers.   
  10. Works with the VPMA, Office of Organizational Learning and Development, and Director of GME/CME to support required medical staff competencies for all quality improvement initiatives, policy, regulatory requirements, electronic health record, and professional growth/development.
  11. Provides needed administrative support for the Medical Staff Officers and Medical Staff Committee Chairs in the region. 
  12. Schedules, coordinates and/or arranges meetings, appointments and/or facilities. Attends meetings and records minutes, as required.
  1.  Promotes communication and teamwork within the Medical Staff Services professionals and with customers
  2. Develops, supports, and encourages educational opportunities for Medical Staff Services professionals

15   Fosters systemness and information sharing between entities for the development and implementation of best    practices





  Note:                                 Other combinations of formal education, training and experience may be considered.


  Minimum Education          Bachelor's Degree


  Required Certification       CPCS (Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services                                                               Management (CPMSM), if eligible or within 5 years


  Minimum Experience        5 years in a healthcare-related role


  Skills: Other                        Excellent communication/interpersonal skills; managerial skills; computer skills; ability to work with health care                                                teams, physicians, dentists and allied health professionals; familiarity with Performance Improvement and                                                        accreditation standards.

James Kane
James Kane
Sr. Talent Acquisition Consultant
Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)