Leave of Absence Specialist

York, PA | Clerical and Administrative | Tracking Code: 68830

Job Description:

Under the general supervision of the Manager-FMLA Services, provides support and guidance to employees, supervisors, and individuals involved in the FMLA process through telephone contact, computer contact, and meetings. Documents in the database and prepares reports pertinent to FMLA.


Duties and Responsibilities


  1. Using a variety of systems, maintains appropriate record keeping in accordance with FMLA and system guidelines.
  2. Offers guidance and assistance to employees and supervisors with information and explanation of the FMLA process.
  3. Communicates with employees and supervisors concerning timekeeping and pay information as it relates to the FMLA process.
  4. Interacts and maintains regular contact with employees and supervisors and responds appropriately and efficiently to requests for service and/or assistance. Answers questions/inquiries to resolve questions and concerns orally or in writing.
  5. Intakes leave requests, sending required notices, forms, and letters to determine eligibility. Ensures federal compliance of leaves and notices.
  6. Tracks leave time, working with employees and supervisors to ensure proper management of FMLA eligible hours.
  7. Determines continued eligibility for short term disability (STD).
  8. Maintains time records for employees on both full and/or intermittent leaves of absence determining when the waiting week has been satisfied. Using specific pay codes, enters STD, sick, or PTO leave hours based on the type and the length of the leave.
  9. After payroll processing is completed, makes appropriate adjustments to employee’s time record based on revisions.
  10. Assists with the coordination of the return to work process, including accommodation requests and leave expirations.
  11. Interacts with other departments within the company, including IT, HR, and Employee Health to ensure steady continuation of care.
  12. Establishes and maintains accurate information within the database.
  13. Generates and prepares reports on a regular basis to analyze leave data.




  • Notes:
    • Other combinations of formal education, training and experience may be considered.


  • Minimum Experience:
    • 3 - 5 years in customer service related positions, with emphasis on telephone contact.


  • Minimum Education:
    • High School or G.E.D.


  • Preferred Experience:
    • Preferred ExperienceHealthcare experience


  • Skills:
    • Intermediate computer skills; Analytic skills; Excellent interpersonal, organizational and communication skills
Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)