Laboratory Services Operations Manager - Ephrata Community Hospital - Full Time

Ephrata, PA | Professional | Tracking Code: 66171

Job Description:

Under general supervision, performs a variety of duties and functions to assist the laboratory Administrative Manager in the management and operation of Laboratory Services. Is responsible for compliance, quality management and risk management functions for the Laboratory. Performs the duties of the Administrative Manager in his/her absence. Performs administrative on-call duties as required.

Duties and Responsibilities:

  1. Assists in developing an interdependent, high performing leadership team. Identifies and nurtures leaders through interviews, mentoring, coaching, training and skills competency testing.
  2. Consults with medical staff and other health care providers on matters relating to laboratory and/or related services.
  3. Provides direction for the Point of Care program for the System. Ensures improved quality care and customer service while maintaining a cost effective laboratory service to customers.
  4. Directs the design, implementation and monitoring of the Quality Management Program for each laboratory division.
  5. Works with Risk Management to investigate and resolve significant patient events which may affect patient care.
  6. Serves as the compliance officer for Laboratory Services. Reviews regulations and works with the corporate compliance officer to ensure that the Laboratory is in compliance with licensing and regulatory agencies' standards.


  • Bachelor's Degree in Medical technology or related science
  • Certified as a Lab Manager or equivalent; Certified as a medical technologist. License if required
  • '''''''Excellent interpersonal/communications skills
  • Other combinations of formal education, training and experience may be considered.
  • '''''''5 - 8 years experience

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Brandon Reaser
Brandon Reaser
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)