Tracking Code: 202894

Interpreter I

Location: WellSpan Health, York, PA
Schedule: PRN/Per Diem


As-Need, Monday - Friday on call with occasional weekends.

Targeted language- Spanish

General Summary

Facilitates the communication process between providers and Limited English Proficiency (LEP) patients and their families by providing medical interpretation services and translation of written medical communications. Assists providers with all communications of medical information, including but not limited to consents, patient assessments, explanation of all medical procedures and treatments to ascertain through careful questioning, ensuring the patient understands the explanations and instructions they have received.

Duties and Responsibilities

Remote Work Capable

Essential Functions:

  • Maintains confidentiality as required by HIPAA, WellSpan policy and adhere to the Medical Interpreter Code of Ethics.
  • Generates reports in Epic; use reports to round with patients in hospital settings and to provide services in off-site settings
  • Assists the Limited English Proficiency (LEP) patients and their families in coping with illness and the associated stress by interpreting and translating medical instructions and procedures. Documents encounters in Epic.
  • Assists LEP patients with completion of various healthcare forms as needed with the corresponding department.
  • Provides emotional support by listening to patient and family concerns and communicating with the clinical care team for additional clarification.
  • Translates written communications and materials from the targeted language to English and from English to the targeted language.
  • Serves as a liaison between patients and healthcare providers. Communicates providers' recommendations to patients. Strong medical terminology vocabulary preferred.
  • Educates staff on resources available for limited English proficient patients and the importance of language services in conjunction with system policies to maintain compliance for accreditation and licensure.
  • Serves as a cultural broker so that a comprehensive and culturally sensitive assessment may be performed.
  • Assists in the development and presentation of training programs designed to enhance the employee's understanding of the cultural needs of LEP patients. Help WellSpan become a model of cultural proficiency.
  • Obtains instructions and clarification from other interpreters to provide follow up services to patients and their families.
  • Provides cross-coverage for emergency situations, time off, and other staffing needs. Is willing to work beyond normal working hours, on weekends and holidays as needed, on shifts other than the one hired, and to perform on call as needed or required.

Common Expectations:

  • Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
  • Enhances professional growth and development through participation in educational programs, current literature, In-service meetings, and workshops.
  • Provides outstanding service to all patients, fosters teamwork, and practices fiscal responsibility through improvement and innovation.
  • Is proficient in navigation, documenting and generating reports of interpretation assignments within Epic.
  • Manages all forms of communication, including voicemail, Epic secure chat, emails, and Teams messages; ensures prompt return calls to the practices when needed.
  • Attends meetings as required.

Required for All Jobs:

  • Performs other related duties as identified.
  • WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
  • WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Reaching - Rarely
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Occasionally
  • Eye/Hand/Foot Coordination - Occasionally

Working Environment:

  • Occupational Hazards - Occasionally

Travel Requirements:

  • Estimated Amount: - Subject to travel as assigned.


Minimum Education:

  • High School Diploma or GED Required
  • Certificate Program Preferred or
  • Associates Degree Preferred

Work Experience:

  • 1 year Experience in interpreting in a medical setting. Required

Courses and Training:

  • Medical Interpreter Certification Training within 180 days Required
  • Certificate from an Accredited 40-hour Medical Interpreter Training Program. Upon Hire Preferred

Knowledge, Skills, and Abilities:

  • Fluent in reading, writing, speaking, and translating English and targeted languages. - -Spanish
  • Medical terminology.

You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

James Kane
James Kane
Sr. Talent Acquisition Consultant

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Interpreter I
York, PA | PRN/Per Diem

Best of the Best Awards

Employment Benefits

  • Sign-on incentives for new employees
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts
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Welcome. Respect. Value.

Diversity, Equity & Inclusion at WellSpan

WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

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