Epic Training Coordinator

York, PA | Information Systems and Technical Support | Tracking Code: 60783

Position Summary:


General Summary:


Under general supervision of the Training Manager, leads and coordinates the Epic team that has specific focus on Physician Training and Support. 

Coordinates all day-to-day management of staff (Physician Training and Support Liaisons) and responsible for performance evaluations, etc.

Program coordination for training processes, schedules, physician initiatives, monthly reporting of outcomes, guides, advises and mentors new staff.

Scope of influence is Enterprise Wide.  


Duties and Responsibilities:

1 Coordinates Epic training for a specific area of focus, ensuring adequate staffing, appropriate scheduling and day-to-day support of training team.
2 Functions as an educational consultant to departments, service lines or entities for System-wide or entity-wide initiatives requiring education and training.
3 Supports effective facility management for related training including maintenance of an effective classroom environment and assuring required equipment and materials are available.
4 Collaborates with appropriate Principal Trainers as needed to assure effective classroom training.
5 Conducts Epic classroom training as needed to support the training schedule.
6 Works with the Training Manager to effectively utilize the Credentialed Trainers in support roles throughout the system when the CTs are not conducting classroom training.
7 Acts as Epic Training representative in leadership situations based on assignment or absence of the Training Manager.

Required Skills




Note: Other combinations of formal education, training and experience may be considered.


Minimum Education Bachelor's Degree


Minimum Experience 5 - 8 years


Min Field Of Expertise Background in Adult Learning Theory, Pedagogy, Levels of Evaluation and Instructional Systems Design (ISD). Designed, developed and delivered training for an application. Supervisory or team leadership experience required.


Req Cert / Registration Requires credentialing as an Epic Credentialed Trainer within 7 weeks of hire; this includes completion of application training and “train the trainer” course, successful completion of all assessments with a minimum score of 85% and successful presentation of a lesson to a panel of Epic-qualified experts. Failure to obtain the necessary certifications could result in termination.


Skills: Other Able to work well in a Team Environment as a leader; Able to accept responsibility; Self reliant and capable of independent work; Demonstrates a basic understanding of Application Implementation; Strong communication, project management and leadership skills

Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,500 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 19,000 employees and 170 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Know, Respect, Include

WellSpan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected and valued, while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)