Epic Credentialed Trainer - Ambulatory

York, PA | Information Systems and Technical Support | Tracking Code: 55647

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General Summary:


Under general supervision, facilitates learning opportunities for a variety of Epic programs and target audiences. Completes training and competency assessments required to be an Epic credentialed trainer. Leads and maintains assigned programs and courses. Facilitates training based on Epic training standards and utilizing Epic curriculum. Continually assesses audience learning needs and evaluates impact of learning outcomes. Works in conjunction with Epic Principal Trainers in the assessment and development of new learning solutions, sometimes as the subject matter expert.


Duties and Responsibilities:


The following are essential job accountabilities:


1 Implements, delivers and maintains assigned system-wide Epic educational services/programs.
2 Serves as lead trainer/facilitator for Epic learning solutions in the classroom or virtual environments.
3 Coordinates communication with various stakeholders and leaders related to scope of training responsibilities and learning initiatives.
4 Maintains assigned program training materials. Collaborates with Principal Trainers as needed for program updates.
5 Provides guidance and consulting services to organization in assigned scope of training responsibility.
6 Contributes to the enhancement of organizational, team and individual performance through the appropriate and measurable evaluation of education interventions.
7 Evaluates learning programs and recommends changes as needed to improve learning outcomes.
8 Contributes to the development and maintenance of competencies related to the electronic health record for positions within the System.



Required Skills

Minimum Education            

Bachelor’s Degree in Any Discipline




Minimum Experience           

Prior Experience teaching/ training the Ambulatory EPIC module (Preferred) 

Prior Clinical experience working in an outpatient setting (Preferred) 





Required Certification / Registration         

Requires credentialing as an Epic Credentialed Trainer within 7 weeks of hire; this includes completion of application training and “train the trainer” course, successful completion of all assessments with a minimum score of 85% and successful presentation of a lesson to a panel of Epic-qualified experts.




Assignment will require knowledge of computer software and operations

Ability to demonstrate and communicate to clinical and office support staff. 

Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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