Educator & Quality Assurance Specialist - York Hospital - (full-time) - Days

York, PA | Allied Health | Tracking Code: 59681

Position Summary:

General Summary:



Under the general supervision of the Regional Director of Supply Chain, provides staff/professional development expertise as an educator, consultant, facilitator, change agent and leader. This occurs through developing, planning, implementing and evaluating educational programs to meet the needs of the Central Sterile Processing (CSP) Department and to aide in the professional development of staff. The Educator maintains open and active communication with the medical staff, patient care staff, and interdepartmental staff. The Educator ensures the competency of all CSP staff and any other unit staff member performing cleaning, assembly, High Level Disinfectant (HLD) and/or sterilization and maintains education records in compliance with regulatory guidelines. The Educator oversees quality and infection control initiatives for CSP. The Educator provides a comprehensive and technical orientation, education, and training program for Central Sterile Processing as well as any other unit staff member performing cleaning, assembly, HLD and/or sterilization. The Educator performs regular quality audits to ensure processes and standards are being followed.



Duties and Responsibilities:


1 Participates and collaborates in the annual development of an education/learning needs assessment for the department of Central Sterile Processing and other ancillary units performing cleaning, assembly, HLD and/or sterilization.

2 Conducts learning needs assessment using a variety of strategic tools. Provides educational programs and curricula for the CSP staff as identified from education/learning needs assessment.

3 In conjunction with department managers, develops, implements and validates competencies for Sterile Processing Technicians (I, II, III), Supervisors, and Equipment Techs as applicable for each department.

4 In conjunction with department managers, develops and maintains policies, procedures and standard work regarding cleaning, assembly, HLD and/or sterilization in Central Sterile Processing and other ancillary units based on current standards and regulations.

5 Assists with house wide or department orientation of new equipment, instrumentation, updates to Joint Commission, updates to AAMI standards and other items as necessary. Teaches content as needed or assigned within clinical expertise to facilitate orientation, staff development and/or safe clinical practice.

6 Meets with preceptors and orientees on a regular basis to monitor orientation progress and assist in setting goals for orientee in collaboration with preceptor and manager. Verifies orientation content is appropriate for achieving role independence.

7 Oversees the training and orientation of new employees and maintains documentation as required. May be required to perform the role of a preceptor as needed.

8 Routinely meets with CSP Manager to identify staff or department educational needs. Develops/revises educational plan(s) accordingly to assure ongoing competency and validation of practice.

9 Audits the CSP department and ancillary units’ processes and records for quality assurance in accordance with departmental and facility policy, The Joint Commission, CDC, FDA, AAMI, OSHA, DNV and DOH regulations.

10 Assists with tracking and documenting staff education requirements and facilitates/mentors staff in meeting department requirements.

11 Demonstrates leadership and collaborative management skills and effective verbal and written communication skills, including documentation, communication and presentation.

12 Performs in a technician capacity as needed.

Department Description:

York Hospital central sterile processing (CSP) department provides vital support via all aspects of surgical procedures. CSP is responsible for knowing, reprocessing and managing all of the instruments and sterilization methods used in order to support a 19 suite operating room, a 2-room vascular suite, 4-room cardiac catheterization suite and the obstetric surgical arenas. The department also maintains records associated with high level disinfection (HLD) of endoscopes for non-invasive cardiology along with instrument reprocessing for over 30 outlying surgical practices.
Required Experience

Minimum Education:


Bachelor's Degree



Minimum Experience:


3 - 5 years of experience in Central Sterile Processing in a leadership / supervisory capacity.



Preferred Experience:


Previous teaching experience; teaching and learning strategies, learning styles, curriculum and design



Required Cert/Registration:


Certified Registered Central Service Technician (CRCST ) certification

Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Know, Respect, Include

WellSpan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected and valued, while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)