Director (Ancillary and Support Services) Ephrata Community Hospital

Ephrata, PA | Professional | Tracking Code: 50724

Here at Wellspan Ephrata Community Hospital we are looking for a Healthcare Director with goals and experience that aligns with our core values of Working As One.  As the Director of Ancillary Services we want you to share your passion for developing departments, mentoring others and providing key strategic decision making while implementing continuous improvement initiatives.  We value the collaboration of departments across the organization, striving for a common goal of exemplary patient care. From day one, the Director will evaluate the entire system and provide strategic insight and process improvement; guiding managers and building relationships with peers as we continue to develop as the largest healthcare network in South Central PA. 






Please apply with a resume and submit a cover letter expressing your interest in the position; providing examples of  your experience with process improvement or cost saving initiatives. 



General Summary:


The Director of Ancillary & Support Services performs a wide variety of administrative, operational and fiscal functions including, but not limited to, the clinical ancillary services, budget, revenue and financial management, personnel, purchasing and general administrative services, to ensure successful operation of the Hospital depts..  Has oversight for several different departmental areas and functions including but not limited to laboratory, wound center & pain management.  Successful leadership will demonstrate results in performance improvement, employee engagement, patient safety, patient experience and stewardship.  Serves as a role model in the aforementioned areas.



Duties and Responsibilities:



   1   Provides leadership direction and oversight to non-nursing clinical ancillary departments of Hospital.

   2   Participates in the development, coordination and administrative support of strategic and operational plans for the areas of responsibility.

   3   Collaborates with system resources and leadership to ensure alignment and shared responsibility where appropriate.

   4   Monitors program activities and appropriate participation, recording and reporting statistical data, including financial data, to determine levels of participation and identify areas for improvement.

   5   Ensures the efficient, economic and quality performance of assigned departments/areas of responsibility to support or provide quality health care services.

   6   Ensures the provision of affordable health care services by the acquisition, utilization and organization of available resources and the development of improved techniques and practices.

   7   Ensures compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies by continually monitoring operations and its programs and physical properties and initiating changes where required.

   8   Responsible for the efficiency and effectiveness of systems that support the delivery of patient care; the quality of patient care across the Hospital for all disciplines; and the achievement of quality patient outcomes.

   9   Participates with leaders from the governing body, management, physician staff and clinical areas in decision-making structures and processes.

10   Performs financial analysis, revenue management and business planning for all associated service within the clinical ancillary departments.

Required Skills

Minimum Education              

Master's Degree in Healthcare Administration or MBA




Minimum Experience           

5 - 8 years of operations management level experience within the Healthcare field

Experience working within an ambulatory care environment (Preferred) 

Strong understanding of financial analysis, budget reporting, capital management

Experience implementing Lean Daily Management values and goals into daily operating rhythm 


About WellSpan
Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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