Director - Laboratory Services

Chambersburg, PA | Professional | Tracking Code: 70718


General Summary:


Under the general supervision of the Senior Director of Laboratory Services, plans, directs and supervises all administrative aspects of the  laboratory operations and its affiliated programs. Accountable for the quality and efficiency of the department’s operations.



Duties and Responsibilities:



1 Maintains the departments in accordance with standards established by the regional Hospitals, accreditation agencies and with local, state and federal standards which may apply.

2 Recommends equipment modification, new equipment and essential construction within the region. Maintains existing equipment and contractual services as may be required.

3 Administers the regional performance improvement programs along with the department’s Medical Director and leadership staff. Ensures all patients are properly served by the department based on standard performance measures, processes and tools.

4 Administers preparation of regional reports, documents, payroll, statistical surveys and other data required. Responsible for acquiring, collecting, analyzing and managing statistical data related to the department’s services.

5 Maintains the regional customer relations program in accordance with regional philosophy. Initiates marketing and public relations actions as appropriate.

6 Monitors reimbursement and patient billing systems to ensure financial viability of regional laboratory services. Acts as a clinical resource by reviewing billing exceptions. Coordinates corrective action for medical necessity, reimbursement and documentation issues. Maintains knowledge of compliance regulations for federal, state and private payers.

7 Manages Laboratory information system database as well as related databases of Hospital and Financial systems. Manages data integration and interfaces, clinical processes and electronic health information development in cooperation with appropriate interdepartmental staff. Manages system testing and validation as needed for LIS and associated systems. Ensures proper staff training of information management systems and associated processes.





Bachelor's Degree

5 - 8 years of laboratory leadership experience  

Experienced certified generalist or specialist (e.g., MT(ASCP), CLS(NCA), SH(ASCP), SC(ASCP), SM(ASCP), SBB, etc.)

Excellent communication, interpersonal, managerial and computer skills;

Experience with Laboratory Information Systems management preferred

Experience and background with Lean Daily Management and Continuous Improvement practices


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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland, and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history.

Franklin County is in the heart of South-Central Pennsylvania where you'll find mountains, lakes, and a picturesque countryside coupled with theater, music, skiing, hunting, fishing, and much more. We're in the heart of America's fruit orchards, so peaches, apples, and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000)