Day Hospital Program Manager - Lancaster Child Adolescent Day Hospital Program

Lancaster, PA | Behavioral Health | Tracking Code: 63229

Job Description

Under the direction of the program director and in concert with the other treatment team members, this staff coordinates the day-to-day functions that support program operations. This staff also manages the milieu, conducts individual, family, and group therapeutic interventions, performs primary case contact and management with family members and community agencies, and performs documentation related to caring for children and adolescents with mental health issues. This staff person assumes leadership of the administrative and clinical operations of the day hospital program when the manager uses benefit time.


Duties and Responsibilities


  1. Assists the program director with overseeing the day-to-day management of the program.
  2. Coordinates, tracks, and provides feedback to the director regarding administrative functions that support program services as needed and according to established standards.
  3. Maintains safe and therapeutic environment for clients and staff as needed and according to established standards
  4. Coordinates and monitors referral and admission processes to ensure clinical appropriateness and efficient provision of services.
  5. Conducts clinical interventions according to established standards
  6. Completes and oversees documentation according to established standards
  7. Evaluates clients’ clinical progression and aftercare planning and appropriateness for continued treatment or discharge.
  8. Provides clinical supervision to program staff and is responsible for the development and implementation of individualized treatment plans for program clients.
  9. Assists and supervises program staff with ongoing assessment of program clients’ progress, readiness for discharge, identification of aftercare in collaboration with client, family, and involved providers, and make referrals as needed.
  10. Performs continued stay reviews with HMOs
  11. Facilitates coordination of treatment team, collaboration of community agencies and investigates the availability of alternative community resources.
  12. Assists Program Director in evaluating and refining program processes.
  13. Assists Program Director in providing ongoing support and direction to program staff, implementing corrective action plans as needed and completing annual performance evaluations as needed.
  14. Demonstrates understanding of customer service issues, effectively resolves customer concerns, and identifies opportunities for improvement.
  15. Assist with the promotion and marketing of program services.
  16. Ensures implementation of policies and procedures.
  17. Coordinates and monitors volunteers and interns.
  18. Coordinates staff schedules, transportation and daily assignments.
  19. Interviews and orients new personnel, in conjunction with program director.
  20. Assist in identifying staff educational and training needs and assist in staff’s ongoing professional development.
  21. Assists in monitoring documentation and standards of care, including completion of chart reviews.
  22. Assists Director to address and resolve client funding matters.
  23. Assists the program director in preparing for site visits by DHS and the Joint Commission. Maintains compliance with all DHS, Joint Commission and managed care standards and expectations.
  24. Complies with WellSpan Philhaven policies and procedures for Partial Hospitalization documentation.
  25. Assists the program director in developing and implementing performance improvement standards which are monitored on a monthly basis.



  • Minimum Experience:
    • 3 years
    • Min Field Of Expertise Mental Health related field.
  • Minimum Education:
    • Master’s Degree
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)