Crisis Intervention Counselor - Lebanon Crisis Intervention - PRN (2nd & 3rd shift)

Mt Gretna, PA | Behavioral Health | Tracking Code: D58674

Position Summary:

General Summary:
Ability to work independently to meet the clients needs, assess a crisis situation and provide stabilization to the client at the clients location as needed, resolve the crisis and appropriately refer the client to necessary services following policy and procedures.


Duties and Responsibilities:
1 Responds promptly and appropriately to all calls.
2 Assesses patients immediate needs.
3 Stabilizes patient using established crisis intervention techniques.
4 Utilizes suicide precaution check list as appropriate.
5 Refers to appropriate agency or service.
6 Follows up on patient condition as outlined in policy.
7 Responds to emergency mental health problems in the community.
8 Applies established guidelines of the Mental Health Act.
9 Discharges responsibilities of a Mental Health Delegate (including attending hearings as necessary).
10 Facilitates admission to a psychiatric facility.
11 Maintains PCPC certification and other BDAP required annual training.
12 Remains knowledgeable of all licensed county D&A services.
13 Arranges detox services as needed.
14 Provides intake for county D&A funded services.
15 Utilizes knowledge of community services.
16 Provides information to inquiries.
17 Remains updated to available community resources.
18 Assesses the emergency of the need.
19 Arranges provision of need following policies and procedures.
20 Notifies CAP or LCCM of authorized provisions following policies and procedures.
21 Follows policies and procedures regarding Intensive Case Management patients.
22 Follows policies and procedures regarding Family Focus patients.
23 Fosters cooperation between crisis counselors and MH/MR case managers (this would include follow-up calls to
case managers regarding contact with their patients).
24 Remains aware of mandated reporter status regarding child abuse.
25 Utilizes Childline as appropriate.
26 Fosters cooperation between crisis counselors and C&Y case managers.
27 Reports suspected Elder Abuse situations to AAA.
28 Fosters cooperation between crisis counselors and AAA case managers.
29 Documents according to department policy. Content includes:
     1. Psychosocial assessment
     2. Additional patient information as required
     3. Referral or resolution
     4. Follow-up telephone contact
30 Completes and submits required forms within established time-frame.
31 Enters patient information (in computer system) promptly.
32 Replenishes office supplies as needed.

Required Skills
  • Excellent human relations and oral/written communication skills
  • Ability to provide counsel
  • Organizational abilities
  • Analytical skills
  • Visual ability to observe patient behavior and to prepare documentation and written materials
  • Physical prowess in order to assist patients
  • Ability to work under stress
  • Stamina to work for long time spans
  • Knowledge of and ability in the care and handling of patients in a specific age group
  • Knowledge of basic Emergency Room treatment procedures, psychological medications, human behavior, treatment modalities of Mental Health and Drug and Alcohol clients, CASSP Principals, human service agencies and their functions and a thorough understanding of the Mental Health Law
Required Experience

Requires a valid driver's license in current state of residence 

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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,500 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 19,000 employees and 170 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Know, Respect, Include

WellSpan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected and valued, while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers' market and dining establishments for all tastes.

Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in southcentral Pennsylvania, Lebanon is within an easy driving distance to Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)