Crisis Intervention Counselor

York, PA | Behavioral Health | Tracking Code: 62406

Position Summary:

Job Description:

Ability to work independently to meet the client’s needs, assess a crisis situation and provide stabilization to the client at the client’s location as needed, resolve the crisis and appropriately refer the client to necessary services following policy and procedures.

 

Duties and Responsibilities

  1. Responds promptly and appropriately to all calls.
  2. Assesses patient’s immediate needs.
  3. Stabilizes patient using established crisis intervention techniques.
  4. Utilizes suicide precaution check list as appropriate.
  5. Refers to appropriate agency or service.
  6. Follows up on patient condition as outlined in policy.
  7. Responds to emergency mental health problems in the community.
  8. Applies established guidelines of the Mental Health Act.
  9. Discharges responsibilities of a Mental Health Delegate (including attending hearings as necessary).
  10. Facilitates admission to a psychiatric facility.
  11. Maintains PCPC certification and other BDAP required annual training.
  12. Remains knowledgeable of all licensed county D&A services.
  13. Arranges detox services as needed.
  14. Provides intake for county D&A funded services.
  15. Utilizes knowledge of community services.
  16. Provides information to inquiries.
  17. Remains updated to available community resources.
  18. Assesses the emergency of the need.
  19. Arranges provision of need following policies and procedures.
  20. Notifies CAP or LCCM of authorized provisions following policies and procedures.
  21. Follows policies and procedures regarding Intensive Case Management patients.
  22. Follows policies and procedures regarding Family Focus patients.
  23. Fosters cooperation between crisis counselors and MH/MR case managers (this would include follow-up calls to case managers regarding contact with their patients).
  24. Remains aware of mandated reporter status regarding child abuse.
  25. Utilizes Childline as appropriate.
  26. Fosters cooperation between crisis counselors and C&Y case managers.
  27. Reports suspected Elder Abuse situations to AAA.
  28. Fosters cooperation between crisis counselors and AAA case managers.
  29. Documents according to department policy. Content includes:
  30. .Psychosocial assessment
  31. .Additional patient information as required
  32. .Referral or resolution
  33. .Follow-up telephone contact
  34. Completes and submits required forms within established time-frame.
  35. Enters patient information (in computer system) promptly.
  36. Replenishes office supplies as needed.
 

Qualifications

  • Minimum Experience:
    • Two or more years of mental health or crisis intervention experience with unrelated bachelor’s degree
    • Min Field Of ExpertisePsychology, Counseling, Social Work or related field of study
  • Minimum Education:
    • Bachelor’s Degree
  • Skills:
    • Excellent human relations and oral/written communication skills; the ability to provide counsel; organizational abilities; analytical skills; visual ability to observe patient behavior and to prepare documentation and written materials; physical prowess in order to assist patients; ability to work under stress; stamina to work for long time spans; knowledge of and ability in the care and handling of patients in a specific age group; knowledge of basic Emergency Room treatment procedures, psychological medications, human behavior, treatment modalities of Mental Health and Drug and Alcohol clients, CASSP Principals, human service agencies and their functions and a thorough understanding of the Mental Health Law
    • Requires a valid driver’s license in the current state of residence
Michelle Dermes
Michelle Dermes
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)