Clinical Coordinator - 4SW Intermediate Care Unit - Day/Evening

Assists in managing the daily operations and activities of professional nursing and nursing support staff on assigned unit. Oversees the successful delivery of quality patient care, service excellence, and patient experience. Provides direct individualized patient care at an experienced clinical nurse level as required.

• Partners with the Nurse Manager to ensure that the unit strategic plan, vision, and goals are aligned with the System/nursing strategic plan.
• Ensures adequate staffing levels and skill mix are maintained based on census and acuity.
• Maintains established policies and procedures per National Patient Safety Goals, and agency and state regulations.
• Ensures that appropriate nursing standards of care are developed and implemented based on EBP and nursing research.
• Uses outcome driven data and Nursing Sensitive Indicators to drive and improve care.
• Analyzes Patient Experience data to identify areas for improvement and works within the unit SDM structure to reach targets.
• Facilitates and supports safe, quality care at the bedside by providing exemplary direct patient care.
• Actively facilitates the performance appraisal process. Provides feedback and coaching to improve performance, promote accountability and support the healthy work environment. Uses Just Culture to resolve any performance issues or patient care concerns.
• Partners with the Nurse Manager, Nurse Educator and unit-based committees to ensure appropriate orientation, competency and ability of all staff to provide safe, competent care.
• Serves as a resource and positive role model/mentor to all staff. Supports and promotes SDM and encourages staff participation in shared decision-making.
• Collaborates with the care team to adjust nursing care processes as indicated to ensure optimal patient care.
• Actively participates in the growth and professional development of all staff by encouraging and supporting advancement through the clinical ladder, specialty certifications and supporting continuing education.
• Ensures the care provided is consistent with the mission and goals of the system, meeting or exceeding quality outcomes and regulatory and financial goals.
• Collaborates with the leadership team to identify and address operational problems and other barriers impeding care.

• Assists in selecting staff, trains/orients personnel, evaluates performance, prepares work schedules and makes recommendations.
• Assists in developing budgets.
• Participates in patient and staff rounding, uses information to improve the patient experience and staff satisfaction.
• Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Reaching - Rarely
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Occasionally

• Occupational Hazards - Occasionally

• Bachelors Degree Nursing (BSN) Required

• 2 years Relevant experience. Required and
• Charge Nurse experience. Required and
• Registered Nurse II and above. Required

• Licensed Registered Nurse Upon Hire Required or
• Registered Nurse Multi State License Upon Hire Required and
• Basic Life Support Upon Hire Required

• ACLS certification, where applicable. Upon Hire Required
• Specialty certification when eligible. Upon Hire Required

• Competent clinical nurse.
• Excellent communication/interpersonal skills.
• Proficient in conflict resolution.