Tracking Code: 203311

Certified Peer Specialist Lead - York Community Peer Support - Day/Eve

Location: WellSpan Philhaven, York, PA
Schedule: Full Time

Full-time, Day/Eve

General Summary

Contributes in a peer support capacity to facilitate recovery and enhance wellness. Serves as a role model for recovery for both staff and peers, and partners with peers in developing recovery tools and building support networks. Has two primary functions: direct peer support (with 65% productivity for billable services) and supervisory activities for monitoring certified peer specialist's work and outcomes. (3-5 FT equivalents).

Duties and Responsibilities

Essential Functions:

  • Trains and orients new staff to duties and responsibilities of a Certified Peer Support position.
  • Monitors and maintains schedules of assigned CPSs.
  • Monitors CPS documentation in order to meet program requirements.
  • Provides additional support to CPS staff in the community when needed.
  • Monitors productivity of CPSs assigned.
  • Provides marketing and trainings within the community as needed.
  • Meets weekly for face to face supervision with all assigned staff. Documentation of these visits must be given to the program Director.
  • Meets weekly with program Director for supervision.
  • Participates in performance reviews and performance issues.
  • Assists designated peers with rehabilitative social support, advocacy, educational and vocational mentoring, and self-maintenance.
  • Provides information on accessing community resources.
  • Assists in transportation for peers to necessary appointments, support and outreach.
  • Provides reminder calls to designated peers to offer reminders and verbal supports in relation to their recovery.
  • At the request of the peer, assists family members in obtaining support resources, as well as educational information regarding recovery tools.
  • Promotes participation in WRAP and Psychiatric Advance Directives (PAD) planning among peers.
  • Helps individual peers complete their personal WRAP plans and PADs.
  • Models coping techniques and self help strategies.
  • Encourages and provides support for peers to advocate for themselves.
  • Reinforces hope and the potential for recovery to peers and others.
  • Partners with peers to create and attain goals on the Individual Recovery Plan.
  • Completes necessary documentation for each peer encounter (i.e. service activity, contact sheets, etc) within 48 hours of encounter.
  • Completes all necessary paperwork during the intake, and updates paperwork as needed.
  • Completes monthly log of services provided.
  • Attends all required trainings, in-services, staff meetings, etc.
  • Meets with supervisor for individual supervision on a weekly basis.
  • Meets with team on a bi-weekly basis for staff meeting and peer reviews.
  • Assists Peers with creating an Individual Recovery Plan. Initial IRP must be completed within 30 days of first face to face visit. A six month review from the date of the most current IRP will be required for continuation of services.
  • Reviews Individual Recovery Plan with peers every 6 month or earlier as needed.
  • Acts as a liaison with other community agencies/groups, funding sources, and businesses that relate to the services provided to peers.
  • Acquires knowledge of resources in assigned county or counties.
  • Provides onsite visits to other community agencies in order to educate them about the peer services available.
  • Communicates on an as needed basis with providers regarding issues relevant to continuity of care.
  • Monitors wear and tear on furnishings and equipment. Reports concerns and needs to supervisor.
  • Provides after hours telephone support to enrolled peers as assigned. (Pager rotated among staff on a monthly basis.)

Common Expectations:

  • All other duties as assigned by supervisor.
  • Maintains an excellent working relationship with all providers in each county served.

Required for All Jobs:

  • Performs other related duties as identified.
  • WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
  • WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Reaching - Rarely
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Occasionally
  • Eye/Hand/Foot Coordination - Occasionally

Travel Requirements:

  • Estimated Amount: - Frequent driving.


Minimum Education:

  • High School Diploma or GED Required
  • Associates Degree Of Arts degree as Medical Assistant or related health field. Preferred

Work Experience:

  • 1 year Supervisory experience. Required and
  • A self-identified mental health consumer who has received or is receiving state priority group services as defined in MH Bulletin OMH-94-04, Serious Mental Illness: Adult Priority Group. Required and
  • 1 year Of paid or volunteer experience within a three year period. Required and
  • 1 year Experience in navigating the mental health system (i.e. crisis services, vocational rehabilitation, recreational activities, and human services, etc.). Required and
  • A history of coping with own mental health issues and maintenance of own recovery. Required and
  • Medical Assistance or related health field experience. Required


  • Certified Peer Specialist Upon Hire Required and
  • Certified Peer Support Supervisor Upon Hire Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Knowledge, Skills, and Abilities:

  • Excellent human relations and oral/written communication skills.
  • Basic computer skills including email, Word, and internet.
  • Knowledge of and ability in the care and support of individuals in a specific age group.

You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

Michelle Dermes
Michelle Dermes
Sr. Talent Acquisition Consultant
Best of the Best Awards

Employment Benefits

  • Sign-on incentives for new employees
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts
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Welcome. Respect. Value.

Diversity, Equity & Inclusion at WellSpan

WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

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