Ephrata, PA | Nursing | Tracking Code: 87754

Care Coordinator - RN - Heart Failure

Melissa Melhorn
Melissa Melhorn
Talent Acquisition Consultant
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September 28 In-Person Hiring Events
Various Times
WellSpan Chambersburg Hospital, Chambersburg
WellSpan Ephrata Community Hospital, Ephrata
WellSpan Medical Group
Visiting Nurses Association (VNA)
Positions in Behavioral Health, Clerical and Administrative, Information Systems & Technical Support, Leadership, non-clinical Professional, Nursing, Nursing Support, Physician Practices, Professional, Rehabilitation and Services & Trades.
In-Person Hiring Events -
Various Locations and Dates

Schedule and Location

Full Time-Days

169 Martin Ave. Ephrata, Pa 17522

Job Description

Coordinates patient care in the outpatient setting to encompass a thorough continuum of quality cardiovascular care.

Duties and Responsibilities

  1. Introduces patient to the Health System.

  2. Serves as a liaison between the patients, families and healthcare team throughout the process of diagnosis and treatment.

  3. Compiles patient’s current health record information, with investigation into current relevant test results, medications, Lab results, and health history. Preps charts prior to office visit, and shares with cardiologist to ensure best plan of care for patient.

  4. Assists physician with pt office visits, navigating EMR, orders and functioning as a physician/ patient advocate during the visit.

  5. Works to assist patients in coordination of the plan of care, including proper preparation of pts for tests and procedures, as well as follow-up care.

  6. Possibility of Assisting with lipid clinic.

  7. Ensures the timely delivery of quality services for patients, including proper prior authorization of tests/procedures and medications.

  8. Establishes, monitors, and revises educational materials for patient teaching. Provides individualized educational materials to patients and families for medications, diagnosis, tests/procedures and prevention strategies.

  9. May be responsible for PI and other metrics to determine effectiveness, quality and safety of the patient’s experience, as well as possible participation in quality programs.

  10. Thorough knowledge of evidence based / best practice.

  11. Triaging of pt phone calls, and patient communication of test results.

  12. Assists providers with in-basket message clarifications.

  13. Assists with medication refills, and medication prior authorizations.

  14. Protects patient confidentiality by promoting professional staff communications.

  15. Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

  16. Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).

  17. Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

  18. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.


  • Minimum Experience:

    • 3 - 5 years nursing experience

  • Minimum Education:

    • Bachelor's Degree

  • Required Certification:

    • Certification in appropriate nursing specialty; Oncology nursing experience preferred

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Join our team of 20,000 strong working as one. Teamwork, collaboration, partnership—WellSpan Health is an integrated system designed to work as one to build healthier, stronger communities throughout central Pennsylvania and northern Maryland. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

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