Business Informatics Specialist

Chambersburg, PA | Professional | Tracking Code: 72196

Job Description:

Under general supervision, provides advanced systems related business process analysis, definition of standard work and systems analysis, informatics and consulting services and support for all applicable business and revenue cycle IS functions throughout the Service Line. Participates in planning, needs assessment and cost justifications for computer based and other systems, including, but not limited to, hardware, software and ancillary equipment. Provides appropriate user training. Functions as project manager as required.


Duties and Responsibilities


  1. Plans, designs, operates and maintains business informatics workflow goals and improvements.
  2. Works with key Business Owners to define and execute prioritized optimization projects
  3. Performs systems workflow analysis, informatics and consulting support, as requested. Functions as project manager as required working with the respective IS application staff to design and implement optimized system improvements
  4. Designs efficient work for new applications and computer-based solutions including standard work definitions and report design. Assists in the development of application documentation and downtime standard work
  5. Analyzes project risks, workflow barriers or nonstandard system workflow and takes corrective action.
  6. Monitors daily activity, resolves problems, develops new methodologies, and interfaces with vendors in developing solutions to workflow problems and submitting enhancement requests with subsequent follow up.
  7. Evaluates workflow requirements of new proposed equipment/systems. Communicates changes in software affecting business functions.
  8. Provides implementation training as required as well as developing long term training plans for new systems
  9. Documents workflow improvements, benefits and deliverables of a project.
  10. Develops and maintains informatics project plans, schedules and priorities to ensure that workflow is controlled.
  11. Organizes project teams and identifies roles and responsibilities of each team member.
  12. Ensures all work and documentation meet appropriate department/service line/project standards.
  13. Tracks, identifies, resolves and reports project issues.
  14. Establishes and maintains communication with project team, clients, vendors and management.
  15. Keeps management and client owners apprised of project progress, problems and need for change.
  16. Sets project priorities, provides overall direction and guidance to assigned project team and coordinates schedules and other related project activities.




  • Notes:
    • Other combinations of formal education, training and experience may be considered.


  • Minimum Experience:
    • 5 - 8 years


  • Minimum Education:
    • Bachelor's Degree in Computer Science, Business or related field


  • Minimum Field Of Expertise:
    • Business Informatics; Computer Science, Developing SOW, Work Flow, System Design, Great People skills and project mgmt background. 


  • Preferred Education:
    • Master's Degree


  • Required Certification:
    • Registration: Lean, Informatics


  • Skills:
    • Excellent communication/problem solving/analytical skills; significant knowledge of systems analysis and project management
James Kane
James Kane
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland, and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history.

Franklin County is in the heart of South-Central Pennsylvania where you'll find mountains, lakes, and a picturesque countryside coupled with theater, music, skiing, hunting, fishing, and much more. We're in the heart of America's fruit orchards, so peaches, apples, and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000)