Business Analyst (Senior)

York, PA | Information Systems and Technical Support | Tracking Code: 73222

General Summary:

Under general supervision, Business Analyst is responsible for retrieving, interpreting, and analyzing data to drive key business decisions and actions, measure program efficacy and contribute to strategic direction. The Business Analyst will help drive the success of the business by providing business analyses and analytical solutions to guide management and operational decision-making. The individual will work on projects and products dealing with key performance metrics tracking, financial and business assessments of potential strategic initiatives and other ad hoc requests. The solutions could range from dashboards in advanced BI content to exploratory analysis and impact assessments that leads to strategic recommendations.


This position will work collaboratively with associates across different levels, functions, business units and regions to support all data and analytical products. Working with other teams across the Analytics Center of Excellence (ACoE), participates as a catalyst for maintaining the product life cycle. Focusing on system strategic goals and objectives, assist business stakeholders with formulating appropriate data and analytics questions that will lead to analyses which will reveal relevant insights. Assist stakeholders with interpreting results, at times applying visualization techniques (e.g. Microsoft Power BI). Collaborates with developers and end users to ensure technical requirements and specifications reflect appropriate business logic.


In this role, the Business Analyst engages with various groups within Wellspan to gather business requirements while ensuring that these requirements align to the various analytics products existing or currently underway. There will be opportunities to enhance business processes and the requirement to build test cases and support functional testing and UAT. This position will leverage the analytics spectrum to tell a story with the data, working with senior level analysts to ensure the application of the most appropriate approach for each business need.


This position requires the soft skill of story-telling through data, by turning technical information into easy-to-understand non-technical action items.  Confidence in presentation of findings and excellent communication skills are desired. This position will develop the ability to view business problems from varying perspectives and continuously display curiosity.


Duties and Responsibilities:


  1. Work with partners across the Wellspan business domains to gather detailed business requirements. Be point person for collation of requirements and subsequent sharing and obtaining of sign offs. Define testing approach and strategy and help execute this strategy during test phases of project
  2. Working with engineering and development team members to define the functional and technical design to support business processing requirements for data and analytics products
  3. Work with the Product Manager and Product Owners to ensure delivery throughout the lifecycle of the product. Track and communicate status to wider team and management as needed
  4. Collaborate with the development team on test plan development, design test strategy and manage the UAT process.
  5. Assist customers with formulating appropriate data questions to meet business and strategic needs. 
  6. Ability to take a business question or need and turn it into a data question for the purpose of transforming and analyzing the data to extract an answer to that question.
  7. Support the ACoE data and analytics strategy, processes, technical architecture, and design of subject areas.
  8. Collaborate with developers and end users to ensure technical requirements and specifications reflect appropriate business logic.
  9. Support system wide data integrity, quality control and standardization as identified by system leaders and/or system level teams
  10. Mentor other business analysts and work with leadership in establishing and adopting best practices within business analysis, product owner and scrum master responsibilities




  Note:                                   Other combinations of formal education, training and experience may be considered.


  Minimum Education             Bachelor's Degree


  Minimum Experience            7 Years


  Min Field of Expertise         Healthcare operations or Data and Analytics related experience


  Skills:                                     Business Analysis, Business Requirements Documents, Project Management

                                                Experience in Agile methodologies, writing User Stories, Using Jira

  Strong teamwork/communication/customer service skills.



James Kane
James Kane
Sr. Talent Acquisition Consultant
Best of the Best Awards
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)