Behavioral Health Clinic Supervisor- Plain Communities Outpatient Clinic

Mt Gretna, PA | Behavioral Health | Tracking Code: 54413

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General Summary:


Under direct supervision of the Senior Clinic Director, ensures the quality of clinical care being provided by outpatient therapists in assigned clinic. Oversees the implementation of policies and procedures related to clinical care. Assists as needed with program operations, budgeting and supplies management, outcomes and other data collection, the management and oversight of office needs, support needs and client care documentation/medical records. Provides clinical oversight to the clinic/program and to other staff and provides direct care services.


Duties and Responsibilities:


  1. Assists in providing clinical training support and education for staff.
  2. Assists in developing training programs designed to address mental health needs.
  3. Provides psychotherapy to patients and their families.
  4. Maintains a high level of clinical productivity of clinicians measured by target revenue goals.
  5. Assists in the orientation of new clinicians and physicians and facilitates their participation in programming and services
  6. Works in collaboration with supervisors to provide specific and targeted clinical supervision to increase staff therapeutic effectiveness.
  7. Assists with development and implementation of program, Performance Initiatives and outcomes.
  8. Assists in monitoring and reviewing charts, ensuring completeness and quality of documentation, as well as ensuring treatment plan addresses all clinical and relevant medical symptoms.
  9. Assists in carrying out preparations for clinical audits and reviews, including those related to the Joint Commission and DHS.
  10. Actively participates and provides feedback for the development and growth of the level of care.
  11. Attends scheduled meetings related to administrative issues or organizational needs. Participates as a member of organizational committees or task groups as needed.
  12. Completes Readiness Rounds and other reports, as assigned, on an ongoing basis.
  13. Closely tracks sessions delivered and sessions authorized to avoid unauthorized services being delivered. Obtains reauthorizations when needed.
  14. Performs annual evaluations and competency assessments of staff in accordance to policy and supports ongoing development and education of staff.
  15. Responds to complaints and grievances to ensure high quality of customer service.
  16. Assists in interviewing, hiring, and promotions for staff, as available.
  17. Participates in targeted community outreach related to the development and/or ongoing functioning of new programs as needed.
  18. Works with assigned staff to develop programming to respond to opportunities to provide services as requested.
  19. Provides and/or coordinates the provision of new services including group, individual, and family therapy as well as needed case management per Best Practices standards.

Department Description:

Mental Health Care for Plain Communities - WellSpan Philhaven

The Plain Communities Outpatient Clinic (formerly Green Pasture Outpatient) is a service of Philhaven to the Plain Community. First opened in August of 2005, the clinic provides multiple levels of service to individuals living at the Green Pasture residence and in the community. The clinic provides high quality mental health care that is sensitive to the values of the Plain Community.



We value the role of the faith community in providing unconditional love and supportive encouragement to those in need. We seek to partner with the ministry, the family and ultimately with Christ in providing compassionate care to those experiencing mental or emotional distress.



Our primary goal at the Plain Communities Outpatient Clinic is to return individuals to their community with the ability to think clearly, love others and take part in meaningful work by providing mental health care to residents of Green Pasture and individuals who do not need the structure of the residence.



Required Skills
  • Excellent interpersonal/communications skills to build working alliance, empathize with, and respond to referral sources, patients, their families, and co-workers
  • Ability to teach staff evidenced based skills; ability to write training curriculum and assist with other administrative tasks
  • Analytical ability necessary to manage several tasks simultaneously in a fast-paced mental health environment
Required Experience
  1.   Minimum Education: Master’s Degree
  2.   Minimum Experience: 2 years’ clinical experience working with the full range of ages and diagnoses
  3.   License preferred: LPC Licensed Professional Counselor or LCSW Licensed Clinical Social Worker


Supports Program Coordinators by providing on-call 1 day per week and approximately 2 weekends a month. Hours: between 7:00 AM and 9:00 PM.

Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers' market and dining establishments for all tastes.

Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in southcentral Pennsylvania, Lebanon is within an easy driving distance to Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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