Behavioral Health Care Clinic Coordinator - York - M-Th 8a-8p, Fri 8a-12p

York, PA | Behavioral Health | Tracking Code: 66034

Job Description:

Under direct supervision of the Clinic Supervisor, provides clinical support services to patient care staff by performing a variety of duties related to patient care including assisting with intakes, groups and patient assessments. Acts as a liaison between the clinical staff and patient/family. Provides brief therapy interventions, case management and community linkage and crisis management, both virtual and in person. Develops a good collaborative, professional relationship that enhances each of their respective functions and promotes improved outcomes and clinical efficiencies. Works in a team model to address patient transition and coordination needs. Has a basic understanding of behavioral health and physical health and will work closely with the outpatient support staff and the WellSpan system of care.


Duties and Responsibilities

  1. Assists with various screenings, intake paperwork and treatment planning as appropriate.
  2. Assist with facilitation of groups to include implementing therapeutic interventions and group documentation as necessary.
  3. Measures and records patient height, weight, pulse, BMI, BP, and waist circumference.
  4. Verifies required documentation in patient record.
  5. Schedules follow up appointments and completes follow up contacts between appointments.
  6. Completes warm hand-offs to/from providers and assists with transitions between outpatient services and external agencies/resources including referral back to PCP.
  7. Completes follow up contacts between appointments.
  8. Send applicable correspondence when necessary.
  9. Documents and records information into the patient record by entering, recording, storing and maintaining information in written or electronic form.
  10. Obtains or ensures accuracy of authorization for release of information forms as applicable.


  • Minimum Experience:
    • : 1 year experience in a behavioral health-related office with specialized or technical skills/knowledge required.
  • Minimum Education:
    • : Bachelor's Degree
  • Minimum Field Of Expertise:
    • : Health-related, behavioral health
  • Skills:
    • Excellent human relations and oral/written communication skills; analytical abilities; computer and keyboard skills; knowledge of and ability in the care and handling of patients in all age groups; knowledge of PDMP, Lexicomp, Lippincott, Systems of Care, eCare, community services and/or other physician support systems; proficiency in Therapeutic Crisis Intervention (TCI) principles of de-escalation; Knowledge of EPIC; Knowledge of Insurance
    • Must possess a valid driver’s license in the current state of residence; driving record must meet requirements established by WellSpan Risk Management
Michelle Dermes
Michelle Dermes
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)