York, PA | Physician Practices | Tracking Code: 88097

Audiology Assistant - ENT

Melissa Melhorn
Melissa Melhorn
Talent Acquisition Consultant
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September 28 In-Person Hiring Events
Various Times
WellSpan Chambersburg Hospital, Chambersburg
WellSpan Ephrata Community Hospital, Ephrata
WellSpan Medical Group
Visiting Nurses Association (VNA)
Positions in Behavioral Health, Clerical and Administrative, Information Systems & Technical Support, Leadership, non-clinical Professional, Nursing, Nursing Support, Physician Practices, Professional, Rehabilitation and Services & Trades.
In-Person Hiring Events -
Various Locations and Dates

Schedule and Location

Full-time: Monday – Friday, Days

924 Colonial Ave Building E, York, PA 17403

Job Description

Under general supervision and in accordance with established policies and procedures, assists staff with patient care ensuring a high quality, pleasant and efficient medical examination and/or procedure. Serves as an audiology resource to patients and staff within scope of practice.

Duties and Responsibilities

1. Respond to patient questions as well as managed care/billing questions and email/fax

2. Assist with walk-in patients for supplies and questions: dome/wax, guard pick up, etc.

3. Register Nations/Your Hearing Network (YHN)/Hearing care Solutions (HCS) patients for their upcoming appointment, in the appropriate ways and process returned hearing aid benefit paperwork

4. Paperwork will come back to your email for YHN and HCS patients; these need to be downloaded/printed and filled out for the audiologist

5. Call patients at the request of the Audiologists (relay answers/information, schedule appointments, front desk pick-up)

6. Appointment confirmation calls for hearing aid appointments

7. Ensure schedules are updated, complete and accurate

8. Check hearing aid benefits with insurance companies for any eval’s and any hearing aids that were purchased more than 3 years ago. Put benefit information in the appointment line and work with patients to address/resolve any benefit questions.

9. Schedule new Office of Vocational Rehab (OVR) referrals and ensure paperwork is processed

10. Stock the front desk with all supplies for patient pick-up

11. Check in hearing aid deliveries and ensure paperwork and product is distributed appropriately

12. Continue to follow up with Nations payments from prior to EPIC

13. Fill out Nations/YHN/HCS paperwork for the audiologist for the patient’s upcoming fitting appointment

14. Scan all audiology paperwork into the patient’s chart via Media Manager


Minimum Education High School or G.E.D.

Preferred Education Associate Degree

Minimum Experience 3 years in a medical office

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Join our team of 20,000 strong working as one. Teamwork, collaboration, partnership—WellSpan Health is an integrated system designed to work as one to build healthier, stronger communities throughout central Pennsylvania and northern Maryland. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

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