Associate Applications Systems Analyst

York, PA | Information Systems and Technical Support | Tracking Code: 55681

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Position Highlights

Generous PTO Plan 

Full Health, Dental, Vision Benefits with low out of pocket costs

Casual Dress Code

Minimal Travel

Indirect Positive Patient Care Impact 

 

 

General Summary:

 


Under general supervision, performs data entry, screen and table maintenance, and installation and troubleshooting of applications. Responds to user calls, performs testing, and provides on-call support as required for document imaging systems. Scope of Influence: Works with Advanced and Senior Applications Systems Analysts, Manager/Program Manager or Project Manager on specific project tasks.

 

 


Duties and Responsibilities:

 


1 Maintains and troubleshoots applications, timely and completely.
2 Responds to users calls and requests - provides routine status and follow-up information to callers, routes and escalates to other teams or team members as appropriate.
3 Develops testing scripts and tests application functions.
4 Works in some phases of system analysis of business and user needs.
5 Prepares status reports on tasks assigned.
6 Collaborates with vendors to ensure ticket resolutions

 

Required Skills

 

Minimum Experience

6 - 12 months experience with document imaging systems. (Hyland Onbase, Lexmark, ImageNow Preferred) 

 

 

 

Min Field Of Expertise

Basic healthcare and/or analyst experience in healthcare setting or with application(s) assigned to support

 

 

Skills

Other Able to work well in a Team Environment.

Able to accept responsibility.

Basic knowledge of specialty areas and willingness to supplement knowledge with combined classroom/online and on-the-job training and mentoring. Analytical skills.

Communication skills - written and verbal.

Demonstrates basic troubleshooting and problem-solving skills

Must be willing to work as part of the On Call Team in a rotation. 

Required Experience

Minimum Education

2 years of college or equivalent

Certification in Onbase (Preferred but not required) 


Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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