Applications Coordinator - (Project One - Tapestry) York - FT

York, PA | Information Systems and Technical Support | Tracking Code: 52997

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General Summary:

 

 

Under general supervision of the Applications Coordinator (Lead), provides analytical support of a variety of business, enterprise and clinical applications to support the strategies, strategic vision and goals of the System. Creates, expands and/or modifies healthcare enterprise and subject area implementations as required to support operational/clinical functions relevant to a particular application (or set of applications). Scope of Influence: Works with other applications/technical team members. Ideally from a background with Population Health, Case Management or Referrals.

 

Duties and Responsibilities:

 

 

 1 As primary support contact, implements and maintains applications in support of enterprise strategies and objectives.

2 Contributes to healthcare enterprise and subject area implementations and may serve as project leader in some cases.

3 Assists with defining and modifying applications, and understands organizational and vendor standards for naming/numbering conventions, security classifications and preferences in application design and coordination of changes or enhancement needs.

4 Uses software maintenance and report writing tools as required.

5 Prepares status reports on tasks assigned.

6 Analyzes new functionality in releases to determine how it should be used, and performs comprehensive unit and integrated testing.

7 Populates databases during the initial system build with assistance from vendors, and analyzes data conversion needs.

8 Coordinates software updates and changes.

9 Ensures that data coming across an interface into assigned application meets the operational/clinical needs.

10 Develops and documents procedures for implementing system changes and other tasks, as well as change control processes and procedures.

11 Serves as a liaison between end users, third parties, and vendor implementation/support staff, maintaining regular communication with vendor representatives and enterprise customers.

12 Helps vendor staff to understand enterprise operational needs to validate workflows, build, and configuration based on vendor guidelines.

13 Understands data structure modeling and applies that in-depth knowledge to generate solutions for enterprise operations and clinical functions.

14 Understands choices involved in application configuration and utilizes in-depth knowledge, skills and ability to provide day-to-day support for assigned applications and customers.

 

 

Required Skills

Minimum Education:

Associate’s Degree in any discipline

 

 

Preferred Education:

Bachelor's Degree 

 

Minimum Experience

Prior EPIC installation experience 

Background in Population Health

Background in Case Management (Preferred but not required) 

Strong knowledge of referrals process

Computer literate with experience with SharePoint and Basic MS Office functions.

 

 

 

 

 

Required Cert/Registration:

Applicable Epic Certification(s) for application(s) supported within six (6) months of hire

Certified in Tapestry

Certified in AP Claims

 

 

 

Skills:

Able to work well in a collaborative team environment as a member and/or leader.

Eager to learn applications and promote in the organization’s environment.

Able to accept responsibility, prioritize appropriately, lead meetings, resolve conflicts and express ideas constructively.

Thorough knowledge of relevant specialty areas.

Innovative, analytical and logical approach to solving problems effectively.

Clarity and discipline in communication and follow-up skills – both written and verbal.

Capable of imaginative and abstract reasoning.

Demonstrates advanced troubleshooting skills.

Understands general project management and software development/support principles. 

Self-reliant and capable of independent work.

Knowledge of system process engineering.


Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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