Administrative Resource Assistant - VNA Home Health - Remote

York, PA | Clerical and Administrative | Tracking Code: 75782

Remote Opportunity

Full-Time:  Wednesday - Sunday or Thursday - Monday schedule

Job Description

Under the general supervision of the Director-Clinical Operations (Rehabilitation Services) and team leadership, uses exceptional customer service practices to provide administrative support to the various elements of the rehabilitation department including direct patient communication. Facilitates the efficient and effective use of resources surrounding the daily operations of the department. Coordinates the rehabilitation scheduling process and manages day to day activities related to patient scheduling.

Duties and Responsibilities

  1. Provides administrative/secretarial support including, but not limited to, maintaining office files, answering telephones, routing calls and taking messages.
  2. Assists with compiling and analyzing data for special reports to assess operational and financial performance.
  3. Solicits ideas for process improvement opportunities and works closely with clinical team leaders, supervisors and director. Assists in utilizing improvement tools to enhance all aspects of operations.
  4. Completes department forms, letters, memorandums and meeting minutes.
  5. Utilizes Outlook calendar to schedule supervisor’s appointments.
  6. Schedules, coordinates and/or arranges meetings, appointments and/or facilities. Attends meetings and records minutes.
  7. Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
  8. Compiles data for and prepares regularly scheduled reports.
  9. Receives referrals from VNA staff and arranges for services by scheduling appropriate professional staff under the direction of the Director, supervisor and/or team leaders.
  10. Disseminates and monitors work to staff, establishes priorities and assists in resolving problems related to day-to-day operations of patient care.
  11. Assists with preparation of field staff weekly schedules and updates as required.
  12. Performs necessary conflict checks, consistently intercepts potential scheduling conflicts and works independently to resolve them.
  13. Assists field staff in complying with supervisory visits and functional assessments.
  14. Facilitates scheduling of patients to maximize efficiency.
  15. Provides warm greeting when answering the phones as well as superior customer service when interacting by phone and in person.


  • Minimum Experience:
    • 2 - 3 years
  • Minimum Education:
    • High School or G.E.D.

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Renee Kegarise
Renee Kegarise
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)