Administrative Assistant - Medical Staff Services - Day

Ephrata, PA | Clerical and Administrative | Tracking Code: 74683

Schedule & Location

Full-Time:  80 hrs, Biweekly

Ephrata Community Hospital 

Job Description

Under the general supervision of the Manager-Medical Staff Services, performs advanced, diversified, and confidential administrative duties requiring a high degree of technical, interpersonal, and communication skills with the ability to exercise independent judgment and discretion. Coordinates, schedules, and takes minutes for meetings and committees. Provides data management support and completes projects as assigned.


Duties and Responsibilities

1. Synthesizes memorandums, policies, committee minutes, manuals, letters, forms, procedures, and other documents and correspondence as appropriate.

2. Schedules, coordinates, and/or arranges meetings, appointments, and/or facilities. Attends meetings and documents minutes, as required by accreditation, regulatory, or other applicable bodies. Provides technical and administrative support to the Medical Staff officers, committees, and department chairpersons. Prepares accurate documentation of activities and assures follow-up action is taken.

3. Maintains data management skills with current knowledge of supporting technology and software programs within Medical Staff Services. Maintains information management expertise with current knowledge, supporting technology, and software programs within Medical Staff Services.

4. Supports Medical Staff Coordinator role and function. Coordinates and provides administrative support to the Medical Staff credentialing and privileging activities according to Medical Staff policies, Bylaws, and Rules and Regulations to assure that only qualified practitioners provide care in the entity.

5. Collects information needed by Manager or Director for conferences and reports.

6. Sets up and maintains electronic and hard-copy files which may contain confidential information.

7. Compiles data for and prepares regularly scheduled or special reports, analyses, and statements.

8. Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

9. Opens and routes incoming mail; distributes correspondence and other material.

10. Answers automatic call distribution line, routes callers, takes messages, and provides routine information to callers.

11. Prioritizes workload to meet important deadlines and completes projects within the expected timeframe.

12. Demonstrates ability to flex time and shift priorities to meet multiple demands.

13. Completes 3 Medical Staff Services Opportunities for Improvement (OFIs) during the performance period.

14. Produces and processes board letters.

15. Manages Medical Staff Dues

16. Manages entity-based credit card statements related to medical staff services.

17. Maintains Medical Staff Committee contact lists by Fiscal Year while collaborating with Medical Staff President and updating email distribution lists.

18. Manages monthly credentials expirable report within tight deadlines.

19. Coordinates social functions.

20. Provides dietary and nutritional support for meetings.

21. Maintains annual flu shot records for independent credentialed providers.

22. Serves as Subject Matter Expert for standardized communication tools within Medical Staff Services.


  • Minimum Experience:
    • 2 - 3 years
  • Minimum Education:
    • Associate's Degree
  • Skills:
    • Basic computer skills; excellent interpersonal/communications skills; Transcription skills

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Renee Kegarise
Renee Kegarise
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)